NOVARTIS

Bringing empathy to the Melanoma treatment journey

Metastatic melanoma presents a sharp contrast between what patients see or feel on their bodies, and what is happening deep inside their bodies. This patient journey map is created to help the Novartis metastatic melanoma team to understand the gap between current healthcare practitioners’ (HCPs) rigid medical process and the patients’ dynamic view of their intangible treatment path.


Deliverables:

  • Patient journey map

  • Journey booklet

 
Patient journey map

Patient journey map

 
Booklet cover

Booklet cover

 
Using layer effects to dissect each phase of the journey and strengthen the storytelling

Using layer effects to dissect each phase of the journey and strengthen the storytelling

 

The inspiration for visual direction came from the interviews that we’ve had with Melanoma patients.

It was an emotionally heavy session where participants described their continuous struggles with understanding the state of their health while going through the treatment process.

 
Die-cut spots revealing journey map icons and visualizations

Die-cut spots revealing journey map icons and visualizations

 

HEALTHY CHOICE

A new meaning to frozen

Although the technology used in the production of frozen meals has transformed along with the current trend of consumers, but the connotation of ‘lonely TV Dinner’ still remains. With steam technology being the highlighted feature of the product, the creative team explored various concepts that helped to re-shift the perception of cheap frozen dinners to DIY homemade sides and breakfast bowls.


Deliverables:

  • Logo concept

  • Packaging concepts ranging from current line of products to future products

 
Homey packaging concept inspired from overnight food

Homey packaging concept inspired from overnight food

 
Logo refresh concept

Logo refresh concept

Label concept for product family

Label concept for product family

Concept aiming to amplify the product’s steam technology

Concept aiming to amplify the product’s steam technology

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Scotia work (extra)